Personal Information Protection Policy
Pacific Padeco International Co., Ltd. (hereinafter referred to as "our company") respects the privacy of our company customers (including individuals who are members of corporations, organizations, or other entities), users of the website managed by our company (hereinafter referred to as "our company Website"), and other individuals related to our company (hereinafter collectively referred to as "Customers, etc."), and considers the protection of personal information to be an important responsibility. The necessary matters for this purpose are stipulated in this privacy policy (hereinafter referred to as "this policy").
Article 1: Personal Information
"Personal Information" refers to "personal personal information" as defined in the Act on the Protection of Personal Information (hereinafter referred to as the "Act on the Protection of Personal Information"), and means information relating to a living individual that can identify a specific individual through names, dates of birth, or other descriptions contained in the information, or that includes personal identification codes.
Article 2: Collection and Usage of Personal Information
- When our company collect personal information, we clearly define the purpose of collection and collect it through lawful and fair means only to the extent necessary to achieve that purpose.
- When we receive personal information from customers, we will clearly state the purpose of its usage in advance and collect it within an appropriate scope. Our company will use personal information we obtain from customers for the following purposes. Our company will not use customers' personal information without their consent for any purpose other than those listed below and those closely related thereto.
- (1) For improvement, and development of the services that our company provides
- (2) To verify the identity of the customer, etc.
- (3) To respond to communications from customers, etc., or for our company to contact customers, etc.
- (4) In order to provide information or contact our company regarding services or products other than those described in (1) above.
- (5) For the planning, development, or implementation of new services or new products
- (6) To use or provide to third parties the information that has been statistically analyzed from personal information and processed so as not to constitute personal information (hereinafter referred to as "statistical information") for any purpose of our choosing
- (7) For other purposes that are disclosed, clearly stated to, or agreed upon by customers, etc. at the time of collection
- (8) Purposes related to or incidental to the above purposes of usage
- Our company may change the purpose for which we use personal information only if it is reasonably deemed that the changed purpose is related to the original purpose. If we change the purpose for which we use personal information, we will notify our customers of the changed purpose through appropriate means or publish it on our website.
Article 3: Proper Management of Personal Information
- Our company complies with Act on the Protection of Personal Information and related laws and guidelines, handles customers' personal information appropriately, and implements proper management measures such as security measures to prevent loss, destruction, alteration, leakage, and unauthorized access.
- Our company has established a management system for protecting personal information that is appropriate to our business operations, and we handle personal information appropriately and carefully in accordance with internal regulations, and we provide training to our employees.
- Our company will periodically review and improve our personal information management practices.
Article 4: Provision of Personal Information to Third Parties
- We will not provide or disclose personal information that we collect to any third party without your consent, except in the following cases:
- (1) When permitted or required by Article 27 of Act on the Protection of Personal Information or other laws and regulations
- (2) When entrusting all or part of the handling of personal information to a third party to the extent necessary to achieve the purpose of use in order to smoothly carry out business operations. In this case, we will select an appropriate contractor, conclude a contract to ensure proper handling, and supervise the implementation status.
- (3) When providing to the successor in connection with the succession of a business due to merger, business transfer, or other reasons.
- (4) When personal information is jointly used with a specific party, and the customer has been notified in advance, or the information has been made easily accessible to the customer, regarding the fact of joint use, the items of personal information to be jointly used, the scope of the parties jointly using the information, the purpose of use by the parties, and the name or title of the person responsible for the management of personal information.
- When providing personal information of our customers to a third party in a foreign country, our company will obtain the customer's prior consent. However, this does not apply if the foreign country is designated by the Personal Information Protection Commission as having a personal information information protection system that is at a level equivalent to that of Japan, or if the third party has established a system for handling personal data that conforms to the standards set forth by the Personal Information Protection Commission.
Article 5: Disclosure of Personal Information
- When our company requests disclosure of personal information managed by our company or records of personal information provided to third parties, we will verify the identity of the requester and, in accordance with the law, disclose the information within a reasonable period by providing electronic records or written documents. However, we may not disclose all or part of the information if disclosure would fall under any of the following categories.
- (1) When there is a risk of harming the life, body, property or other rights and interests of the customer or a third party.
- (2) When there is a risk of significantly hindering the proper conduct of our company's business.
- (3) In other cases that would violate laws and regulations.
- If our company decides not to disclose all or part of personal information requested in the aforementioned disclosure request, if such personal information does not exist, or if disclosure by the method requested by the customer is difficult, we will notify the customer of that fact without delay.
Article 6: Suspension of Usage of Personal Information, etc.
If a customer requests that we cease using or delete personal information (hereinafter referred to as "suspension of usage, etc.") on the grounds that any of the following circumstances apply, our company, after following the procedures set forth in Article 9 of this policy, and if the grounds for the request are confirmed, we will suspend the use, etc. in accordance with the law and notify the customer accordingly. However, if suspension of usage, etc. would incur significant costs or is otherwise difficult to implement, and if we can take alternative measures necessary to protect the rights and interests of the customer, etc., we will implement these alternative measures.
- (1) When personal information is handled beyond the scope of the purpose of use without the consent of the individual concerned, even though there is no reason as defined in Article 18, Paragraph 3 of the Act on the Protection of Personal Information.
- (2) When personal information is used in a manner that may encourage or induce illegal or improper acts in violation of Article 18-2 of the Act on the Protection of Personal Information.
- (3) When personal information was obtained by fraudulent means
- (4) When the information is sensitive personal information as defined in Article 2, Paragraph 3 of the Act on the Protection of Personal Information, obtained without the consent of the individual concerned, even though there are no grounds for such acquisition as defined in Article 20, Paragraph 2 of Act on the Protection of Personal Information.
- (5) When it is no longer necessary our company to use personal information of our customers, etc.
- (6) Other cases where the Act on the Protection of Personal Information stipulates grounds for requesting the suspension of usage, etc.
Article 7: Suspension of Provision of Personal Information to Third Parties, etc.
If a customer requests that we cease providing their personal information to a third party without their consent, on the grounds that it is being provided in violation of Article 27, Paragraph 1 or Article 28 of the Act on the Protection of Personal Information (hereinafter referred to as "suspension of provision to third parties"), we will, after following the procedures set forth in Article 9 of this policy, and if we determine that the request is justified based on the results, cease the provision to third parties in accordance with the law and notify the customer accordingly. Furthermore, the provisions of the proviso of the preceding article shall apply mutatis mutandis to the cessation of provision to third parties.
Article 8: Correction and Deletion of Personal Information
When our company customer requests that we correct, add to, or delete (hereinafter referred to as "correction, etc.") their personal information managed by our company on the grounds that the content of such personal information information is inaccurate, we will, after following the procedures set forth in Article 9 of this policy and confirming that the request is justified based on the results, respond appropriately and promptly to the correction, etc. within a reasonable period and scope, and will notify the customer of whether or not the correction has been made and the details thereof.
Article 9: Procedures for Confirming Requests from Customers, etc.
When a customer or other party makes a request under any of the preceding three articles, our company will verify the identity of the requester and investigate and confirm that there is a valid reason for the request before taking action.
Article 10: Revision of this Policy
Our company may revise this policy from time to time in response to changes in laws and regulations, business needs, etc. In such cases, the revised policy will be posted on our company website and will take effect at the time of posting.
Article 11: Contact Information for Inquiries regarding Personal Information Protection
For inquiries regarding our company handling of personal information, please contact us at the address below.
Personal Information Inquiry Desk of Pacific Padeco International Co., Ltd.2-8-8 Kanda Sarugakucho, Chiyoda-ku, Tokyo 101-0064
Phone: 03-6880-0020 (Monday to Friday)
email ppi.privacy@pacific-padeco.com
Regarding the Shared Use of Personal Information
Our group companies will jointly use personal information with other companies in our group to the extent necessary to achieve the purpose of usage, in accordance with the Act on the Protection of Personal Information and other relevant laws and regulations.
For details regarding the shared use (purpose of use, items to be used, scope of joint users, and responsible parties), please refer to the "Personal Information Protection Policy - Regarding the Shared Use of Personal Information" posted on Pacific Consultants Holdings Co., Ltd. website.